Terms

Terms & Conditions

1. All prices are in ZAR and are quoted per room per night. We reserve the right to adjust prices without prior notice.

2. Rates include accommodation, a generous scandinavian breakfast buffet and all teas and coffees during your stay, internet access at our in-house computer station and wifi.

3. Rates exclude telephone calls, printing, drinks and snacks from our honesty bar, laundry service, internet access on your personal computer and transfers to and from the airport.

4. Minimum stay of 4 nights during High Season.

5. No Pets allowed.

6. Payment by cash or credit cards is accepted. No cheques accepted.

7. A 50% deposit is required prior to confirmation of a booking.

8. If payment for deposit is made via bank transfer,  proof of payment is required.

9. All cancellations must be made in writing. (See cancellation policy below)

10. Check out time 10h00.

11. Check in any time strictly between 14h00 and 18h00 unless.  Late arrivals to be confirmed in advance of arrival. 

12. ** NB**Arrival time to be indicated before day of arrival.

13. Children allowed by special arrangement only. 

14. Gratuities at guest discretion.

Cancellation policy

more than 45 days prior to arrival, deposit will be refunded less a R200 handling fee

45 to 10 days prior to arrival 50% of full rate payable

10-5 days prior to  arrival 75% of total payable

5-0 days prior to arrival, no-show or early departures 100% payable

During Peak Season, 15 December - 16 January:

60-10 days prior to arrival 75% of the full rate payable

10-0 days prior to arrival 100% of the full rate payable